Get Technical Help

Computer Support

Special Notice

In response to COVID-19, we have decreased our front desk help hours to 10 a.m.–5 p.m. You may still email or fill out a help request ticket outside of these hours.

The Office of Information Technology is available to help! Call 706-542-HELP (4357) for immediate assistance or request tech support online.

The OIT Help Desk (Aderhold Hall Room 232; 706-542-8007) is also available. Hours are:

  • Monday–Friday: 10 a.m.–5 p.m.8 a.m.-7 p.m. Monday-Thursday
  • 8 a.m.-5 p.m. Friday

Note that hours may vary during summer semesters, holidays, breaks and between semesters. Any changes to these hours will be noted outside the OIT suite.

eLC Support

The Office of Information Technology offers several introductory workshops at the start of fall and spring semesters. In these workshops, you will learn how to customize your system preferences, view a course from the student perspective, create a content structure and add content to your course.

Drop-in workshops also take place 1:30-3:30 pm every Wednesday in Room 232 throughout the semester to assist faculty with individual issues related to eLC design functionality and teaching. Staff will be on hand to answer questions and resolve issues. Registration is not required.

Additional assistance available by calling the Help Desk at 706-542-HELP (4357) or emailing eLC support:

  • Get a specific question answered
  • Create a customized eLC training group

Additional Resources

Qualtrics Support

The preferred method is to email

Visit the Qualtrics support site.

To access Qualtrics, visit the Qualtrics website. If you do not have a Qualtrics account, you must first register for one.

Last Updated: 30 March 2020